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Customer Service Representative in Jacksonville, IL at Family Video

Date Posted: 10/19/2018

Job Snapshot

Job Description

Are you a friendly, outgoing, team player who genuinely enjoys providing excellent customer service? Then we want you to join our team as an Customer Service Representative Today! We have a competitive compensation plan, with opportunity for advancement, and a great career path!

We look for smart, talented, energetic individuals who we train and give the freedom to make decisions to ensure our customers satisfaction, and improve our business!

Customer Service Representative Job Description:
  • Ensuring customers happiness and overall experience 
  • Handling store operational tasks as delegated by Store Management
  • Utilize product knowledge to make suggestions to customers
  • Promote a welcoming store atmosphere
  • Provide quality care for each shopper


Job Requirements

  • Computer Literate
  • Strong written and verbal communication skills
  • Comfortable working in fast-paced environments
  • Retail or customer service experience is a plus

We offer our retail representatives:

  • Competitive Compensation & Additional Incentives
  • Advancement Opportunities & Upwards mobility
  • Great Company Culture & Upbeat Team Environment
  • Comprehensive Training
  • Networking Opportunities
  • And more!

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