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Wireless Retail Sales Manager in Akron, OH at Family Video

Date Posted: 11/27/2018

Job Snapshot

Job Description

Total Wireless is looking for enthusiastic and motivated Sales Manager for our retail location! From the latest phones to the most competitive pricing plans, our professionals are in an optimal position to create a fantastic customer experience that translates into financial incentives.  We are located inside Family Video and will rapidly expand to over 200 locations in the next year. Join our team and grow with us! We are looking for people who are comfortable with a high level of responsibility, and who can handle the day-to-day organization of running a Total Wireless location.  Responsibilities

  • Leadership and staff development, our Managers train and evaluate employees on all aspects of their jobs and develops leadership skills.
  • Employee morale, our Managers lead by example through hard work, by utilizing excellent organization skills and problem solving abilities and by treating all employees with respect.
  • Create an interactive and engaging customer experience by offering solutions that pave the way for a sale.
  • Maintain working knowledge of current devices, plans and promotions to create a tailored wireless solution for each customer.
  • Actively listen and use intuitive sales techniques to adapt to various shopping preferences to determine the best plan, device and accessories for the customer.
  • Maintain store operations and standards by making sure the store is looking its best.
  • Know the market by keeping up with competitive offers and be able to provide market feedback to the Sales Manager regarding local competition and product/service needs.
  • Maintain a professional demeanor that is consistent with the mission, vision and core values of the company.

Job Requirements

  • A high energy, positive, can-do attitude, highly motivated, sales and results driven
  • Ability to lead a team
  • Open Availability
  • Must be a high performer who thrives in a fast-paced environment
  • High School Diploma or GED
  • Previous sales experience and outstanding customer service skills
  • Strong listening, communications and presentation skills
  • Tech savvy with knowledge of Android and iOS devices
  • Excellent organizational and problem solving skills
  • Bilingual a plus, but not required
  • Computer Literate

Benefits & Opportunities: 

Highland Ventures Team Members enjoy flexible work schedules, paid training, and advancement opportunities. Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements).